privacy policy


24/7 online payment by credit/debit card through Paypal secure payment gateway or Paypal account.

Privacy policy

FHP Audio Visual (Ticket to Ride video producer) is committed to protecting and respecting your privacy.  Please read on for more details on how we protect your privacy and how you can control the information held by us

What information do we collect?

We collect information from you when you place an order, register on the site or opt-in to our mailing list.  We ask for your name, e-mail address, mailing address and phone number.  Visitors who register will be given a choice whether they would like to subscribe to our email newsletters.

Do we use cookies?

Yes. Cookies are small files that a service provider transfers to your computer's hard drive that provider's systems to recognize your browser and capture and remember certain information. For instance: to recognise the same user clicking from page to page and the ability to store items in the shopping basket.

How do we use your information?
We use the information we collect from you to process and despatch orders. Payments arecollected through the fully compliant PCI DSS Paypal secure payment gateway.  We do not collect, see or have access to your debit/card information at any time.

If you have opted-in to our mailing list, we will send you periodic e-mails to offer you exclusive discounts and latest product details. 

What Information do we keep?

  • Billing Address
  • Delivery address
  • Products purchased/order history
  • E-mail address
  • Telephone number 

How long do we keep your data? 
We may keep your information for a varying amount of time – This is in order to fulfil your delivery, to assist with any queries, problems or complaints, and in order to maintain accurate sales records for accounting. 

How do we protect user information?
When you place orders or access your personal account  you are connected to our secure server. All information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases.

Do we disclose the information we collect to outside parties?
We will never sell or share your information with any outside parties. 

Unsubscribe from the FHP Mailing List
Only customers who pro-actively opt-in to our mailing list will receive marketing emails. These will always be from ourselves, and we do not sell or trade your details with any other third party companies.
If you have signed up to our mailing list and no longer want to receive email communication about special offers then simply click ‘unsubscribe’ at the bottom of any marketing email.

Your right to be forgotten
It is your right to have information stored on you deleted. If you wish to have your any of the information held about you deleted, or you wish to receive a breakdown of any data held about you then please email phone +44 (0) 1985 212863.

Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other related issues to:

Your consent
By using our site, you consent to our privacy policy.